Table of Contents

• How to Create a Bat365 Live Casino Account
• Accessing Your Live Casino Game History
• Understanding Live Casino Bonus Wagering Requirements
• Exploring Bat365 Live Casino Offers
• What to Do If You Disconnect During a Live Dealer Game
• Playing Live Casino on Mobile and Tablet Devices
• How to Play Live Casino Games on Bat365
• RTP and Volatility in Live Casino Games Explained
• Changing Your Live Casino Chat Name
• Bat365 Live Casino Rules and Terms

How to Create a Bat365 Live Casino Account

If you already have a Bat365 account, you can log in to the live casino using your existing username/email address and password. If you do not have an account yet, please select ‘Register’ and follow the simple registration process to join.

Accessing Your Live Casino Game History

You can access your live casino game history by going to the account menu and using the provided filters to select a time range.

Understanding Live Casino Bonus Wagering Requirements

To check any remaining wagering requirements, please refer to your bonus history. Alternatively, after logging in, you can select ‘Account Menu’ from the top right corner of the casino page, then choose ‘My Offers’.

Exploring Bat365 Live Casino Offers

Mobile users accessing the live casino through a browser can scroll to the top of the homepage to find relevant information. On desktop, select the offers page on the homepage for more details.

What to Do If You Disconnect During a Live Dealer Game

If you experience a network disconnection during a live dealer game, please reconnect and log in to your account. For Casino Texas Hold’em and Live Blackjack bets, you will be automatically redirected to the non-live version of the previous game to complete that round. Any cards displayed in the live version at the time of disconnection will be transferred to the non-live version. However, the dealer’s cards will not be transferred to the non-live version, regardless of whether they were visible at the time of disconnection.

In your Live Blackjack history, you will see the dealer’s cards from the live table and the dealer’s cards from the non-live table after the game resumes. Your hand will be settled based on the non-live dealer result. Any side bets placed before the disconnection will be settled based on the live dealer result.

Disconnection Bets: If a seated player disconnects, your game will switch to the non-live version, and you will need to make all decisions yourself as a seated player. For more information, please refer to the game rules.

Playing Live Casino on Mobile and Tablet Devices

You can access the Live Casino using your smartphone or tablet by simply visiting the Bat365 Live Casino website. For more guidance on downloading the Bat365 Live Casino app, please visit our mobile website and navigate to ‘View All Bat365 Apps’ at the bottom of the page. The mobile Live Casino currently supports most iOS and Android operating systems. For technical requirements, please click here or visit the ‘Technical Support’ section.

How to Play Live Casino Games on Bat365

You can play games in our Live Casino by logging in to our website, or if you are using an Android device, you can choose to play through the Bat365 Live Casino app.

RTP and Volatility in Live Casino Games Explained

Return to Player (RTP)

The Return to Player (RTP) in any game refers to the expected percentage of wagers that a specific game will return to players over a period of time. However, it is important to recognize that the RTP percentage is an average achieved over a large number of games, not each time the game is played. The average RTP percentage is typically measured over a large number of hands or spins. For example, if a game has an RTP of 85%, it means that for every 100 units of currency wagered, the game is expected to return 85 units to players over the long term. Due to statistical variations, RTP can vary significantly in both directions, and different games have different RTPs.

Volatility

Volatility, often referred to as variance or dispersion, is provided by the game supplier. It is used to give players an idea of the expected payout frequency and the expected payout amounts of a slot machine. Low volatility slots will provide players with frequent low to medium payouts, while high volatility slots will provide players with larger payouts at a more irregular rate.

Changing Your Live Casino Chat Name

After loading a live casino game, you can change your live casino chat name by selecting ‘Change Nickname’ from the left menu. Enter your nickname in the new window that appears and click ‘OK’.

Bat365 Live Casino Rules and Terms

These rules should be read in conjunction with our Terms and Conditions (click here to view) and form part of the contract between you and Bat365. These rules apply to our casino, live casino, bingo, and gaming products (including games within sports and poker products). For specific game rules, please refer to the rules of each game; by participating in the game, you agree to be bound by its rules.

Bat365 reserves the right to cancel any game bets at any time. Live dealers may also cancel bets in live games, for example, in the case of a misdeal.

Bat365 reserves the right to modify the betting limits of any game at any time. The current betting limits for each game can be viewed within the game.

Bat365 reserves the right to modify the RTP of any game at any time. The current RTP for each game can be viewed within the game. RTP (Return to Player) refers to the expected percentage of wagers that a specific game will return to players over a period of time.

Bat365 uses a range of third-party platforms to provide gaming services on the Bat365 website. Bat365 reserves the right to review all gaming activities and, before making any payments, to refer any gaming behavior or winnings to the relevant game provider. If the game provider confirms after investigation that there is a game error, display issue, or malfunction, such errors will be considered game faults/errors and will be voided in accordance with our Terms and Conditions.